Privacy Policy

1. Introduction

LuckyFriendsClub respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws. We understand the importance of privacy and are dedicated to maintaining the confidentiality and security of your personal information.

This policy applies to all information collected through our platform, including information collected via our website, games, and any related services. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect minimal information necessary to provide our entertainment services. The types of personal data we may collect include:

• Technical Data: IP address, browser type and version, device information (including device type, operating system, and screen resolution), time zone settings, browser plug-in types and versions, and usage statistics. This information helps us ensure compatibility and optimize your experience.
• Cookie Data: Information stored through cookies and similar technologies, including your preferences and settings. For detailed information about our use of cookies, please see our Cookie Policy.
• Gameplay Data: Virtual credit balances, game interactions, scores, achievements, and progress stored locally on your device. This data is stored in your browser's local storage and never transmitted to our servers unless you explicitly choose to sync your progress.
• Communication Data: If you contact us via email or through our contact form, we may collect your name, email address, and the content of your message.

We do not collect sensitive personal data such as financial information, health information, or government identification numbers, as our platform does not require such information for entertainment purposes.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our entertainment services
• Improve user experience and platform functionality
• Analyze platform usage (only with your consent)
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

• Consent: For analytics and marketing cookies
• Legitimate Interest: For essential platform functionality and security
• Legal Obligation: To comply with applicable laws

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Erasure: Request deletion of your personal data
• Right to Object: Object to processing of your data
• Right to Rectification: Request correction of inaccurate data
• Right to Data Portability: Receive your data in a structured format
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@luckyfriendsclub.com. We will respond to your request within 30 days, as required by GDPR. Please note that we may need to verify your identity before processing certain requests to ensure the security of your personal data.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Analytics data is retained for a maximum of 26 months. You may request deletion at any time.

7. Third-Party Services

We only share data with third-party processors after obtaining your explicit consent. These processors are bound by data protection agreements and can only process data according to our instructions.

8. Cookie Consent

We use cookies to enhance your experience. You can manage your cookie preferences through our Cookie Consent tool. Essential cookies are necessary for platform functionality. Analytics and marketing cookies require your consent.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure.

10. Children's Privacy

LuckyFriendsClub is not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware that we have collected data from someone under 18, we will delete it immediately. Parents and guardians should monitor their children's online activities and ensure they do not access platforms intended for adults.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@luckyfriendsclub.com, and we will take steps to remove such information from our systems.

11. International Transfers

Your data may be processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@luckyfriendsclub.com

LuckyFriendsClub

You can also download a text version of this Privacy Policy: Download Privacy Policy (TXT)

14. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your data appropriately. In the European Union, you can find your local supervisory authority through the European Data Protection Board website.

We are committed to resolving any privacy concerns you may have and encourage you to contact us first before filing a complaint with a supervisory authority.

15. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. We will provide clear information about the nature of the breach, the data affected, and the steps we are taking to address the situation.

16. Your Consent

By using our platform, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.

You have the right to withdraw your consent at any time. However, withdrawing consent may affect your ability to use certain features of the platform.